Episode 197

Ep. 197: How My Salon Made $20k More This June Than Last, With The Same Size Team

Salon Goals Academy - get on the waitlist: https://www.laurenlappin.com.au/sg-academy-waitlist

In this week's episode Lauren shares how her salon made $20,000 more in June 2026 than it did in June 2025 with a team the exact same size, after a year that started with two newbies, and a brand new manager. She unpacks the hiring, onboarding and training decisions that made the difference, and why a quiet month with a green team is not the disaster it feels like at the time.

  • Business has seasons and this one is a rough trot [00:00].
  • The June target she stopped checking, and hit anyway [01:06].
  • The team turnover that reset the whole salon [03:17].
  • The systems that held while both she and her manager were overseas [06:54].
  • Why personality and culture fit beat skills and experience every time [08:28].
  • Using white space to train instead of panicking about it [10:03].
  • What to hold onto when you're in the hard part [11:33].
  • Come to the 200th episode party on Friday 7 August 2026 [12:50].
  • The Salon Goals Academy, waitlist gets first access [14:16].

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Lauren on Instagram: https://www.instagram.com/laurenlappin_

The Salon Goals Podcast: https://www.instagram.com/salongoals_podcast

About the Podcast

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Salon Goals
Honest conversations about leadership, profit, and the realities of growing a beauty business.

About your host

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Lauren Lappin

Lauren Lappin is a salon owner and business coach with over 12 years experience building and running a successful staff-led beauty salon. She works with beauty business owners to help them lead better, make clearer decisions, and build businesses that are profitable, well-run, and sustainable long-term.