Ep. 61: What Policies Do I Need in My Beauty Business?

https://www.instagram.com/laurenlappin_

In this week's episode Lauren shares an overview of the Essential Policies you need in your Beauty Business (for both Clients and Staff).

Client-Facing Policies.

1. Booking Policy.
2. Late Cancellation Policy.
3. Deposit / Booking Fees.
4. No-Show Policy.
5. Guarantees / Make-Goods.
6. Late-Arrivals Policy.
7. Children in the Salon / No-Children in the Salon Policy.

Staff-Facing Policies.

1. Personal Leave / Annual Leave Requests.
2. Staff Purchases.
3. Treatments.
4. Discounts.
5. Sickness and Sick Days.
6. Use of Salon Equipment and Products.
7. Personal Presentation.
8. Social Media.
9. Photography.
10. Personal Phone Use.
11. Confidentiality.
12. Workplace Injury.

Allure's Instagram: https://www.instagram.com/allure_lashbeautybar

Everything Lauren Lappin: https://www.laurenlappin.com.au

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This Episode was Recorded and Produced by Josh Liston at JCAL Media Group.

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This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.

Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24